At SketchCraftArt.com, we strive to ensure your satisfaction with our services. If you are not satisfied with your purchase, you may be eligible for a refund under the following conditions:
Refunds are considered under specific conditions such as technical issues that prevent the use of our services. Please contact our support team to discuss your case.
To request a refund, please contact our customer support at support@SketchCraftArt.com with your order details and reason for the refund request. Our team will respond within 3-5 business days.
Refunds are processed within 7-10 business days once approved. Please note that the time taken for the refund to reflect in your account may vary based on your bank or payment provider.
Certain purchases may not be eligible for refunds, including completed transactions for artwork commissions where the service has already been rendered. Please review our terms of service for more details.
If you have any questions regarding our refund policy, feel free to reach out to us: